Terms and Conditions

Effective Date: November 10, 2026

1. Acceptance of Terms

Welcome to OrthoAthlete. By accessing, browsing, purchasing services through, or otherwise using ortho-athlete.com (the "Website"), you agree to these Terms and Conditions ("Terms") and our Privacy Policy.

The Website is operated by OrthoAthlete ("OrthoAthlete," "we," "our," or "us").

If you do not agree to these Terms, you should discontinue use of the Website.

2. Description of Services

OrthoAthlete provides technology-enabled services, professional marketing opportunities, educational resources, and connections to sports medicine, orthopedic, rehabilitation, and athletic performance professionals.

Services may include:

• Provider profiles, professional directories, and promotional opportunities.
• Healthcare and sports performance marketing services.
• Athlete recovery education and resources.
• Access to or information about the Injured mobile application.
• Consultation requests and provider connections.
• Digital content, including patient education and postoperative educational videos.
• Professional photography, videography, website development, and related marketing services.
• Other services or products described on the Website.

Service availability, pricing, and features may change over time.

3. Relationship With Injured

OrthoAthlete may promote, integrate with, or direct users to the Injured application and associated services.

The Injured application may provide additional features related to athlete recovery, healthcare navigation, provider connections, and recovery management.

Users who access Injured may be subject to separate terms, privacy policies, consent requirements, and payment arrangements.

Unless expressly stated otherwise, purchases made through OrthoAthlete do not automatically include paid third-party services, medical treatment, or separately priced services offered through Injured.

4. Medical Disclaimer

OrthoAthlete is not a healthcare provider and does not independently provide medical diagnosis, treatment, prescriptions, or emergency medical services.

Information provided through the Website is intended for general informational, educational, and marketing purposes.

Nothing on the Website establishes a physician-patient relationship or substitutes for professional medical advice.

Healthcare decisions should be made in consultation with appropriately licensed healthcare professionals.

OrthoAthlete does not guarantee specific medical outcomes, recovery timelines, performance improvements, or rehabilitation results.

In the event of a medical emergency, call 911 or contact your local emergency services.

5. Independent Healthcare Professionals

Healthcare providers, physical therapists, athletic trainers, surgeons, and other professionals featured on the Website may operate independently from OrthoAthlete.

Unless explicitly disclosed, OrthoAthlete does not employ, supervise, or control the clinical judgment of these professionals.

Each provider is responsible for maintaining appropriate credentials, licenses, insurance, and compliance with applicable laws.

Provider listings, promotional placements, and marketing partnerships do not constitute guarantees of professional qualifications, treatment quality, or patient outcomes.

6. Professional Marketing Services

OrthoAthlete may offer marketing packages and promotional services to healthcare providers, organizations, and businesses.

These services may include digital profiles, promotional media, professional photography, video production, website development, search engine optimization, and other advertising services.

Purchasers acknowledge that:

• Marketing services do not guarantee patient acquisition, revenue, search engine rankings, or business growth.
• Deliverables, timelines, and included services depend on the selected package and any applicable written agreement.
• Customers must provide accurate information and possess appropriate rights to materials submitted for publication.
• Healthcare advertising must comply with applicable professional, privacy, advertising, and regulatory requirements.
• OrthoAthlete may reject or request changes to content that appears misleading, unlawful, or inconsistent with its standards.

Any separately executed service agreement will control if its provisions conflict with these general Terms.

7. Orders, Pricing, and Payments

Certain services may be purchased through the Website using an online shopping cart or checkout process.

By submitting an order, you agree to pay the displayed charges, including applicable taxes and fees disclosed before checkout.

Payments may be processed through authorized third-party payment providers.

OrthoAthlete does not guarantee acceptance of every order and may cancel or decline transactions when reasonably necessary to address errors, fraud, legal requirements, or service availability.

Recurring charges, if offered, must be separately disclosed and authorized before purchase.

8. Cancellations and Refunds

Cancellation and refund eligibility depends on the nature of the purchased service and any terms disclosed during checkout.

For custom marketing, photography, video production, website development, or other professional services, work already performed and nonrecoverable expenses may affect the amount eligible for refund, subject to applicable law and the purchase agreement.

Any specific cancellation deadlines, nonrefundable deposits, or refund restrictions must be disclosed before purchase.

Customers may contact OrthoAthlete using the contact information provided below to request assistance.

9. Intellectual Property

All Website content, including trademarks, logos, graphics, photography, videos, designs, software, text, and branding, is owned by OrthoAthlete or its respective licensors unless otherwise indicated.

Users may not reproduce, distribute, modify, sell, or commercially exploit Website content without appropriate written permission.

Ownership and permitted use of custom marketing deliverables will be governed by the applicable purchase or service agreement.

10. User Responsibilities

Users agree not to:

• Submit false, misleading, or fraudulent information.
• Attempt unauthorized access to Website systems.
• Upload malicious software or interfere with Website operations.
• Violate intellectual property or privacy rights.
• Use the Website for unlawful activities.
• Submit another person's sensitive health information without appropriate authority or permission.
• Misrepresent professional credentials, affiliations, or qualifications.

OrthoAthlete may restrict access or discontinue services when users materially violate these Terms, subject to applicable law.

11. Athlete Images, Testimonials, and Media

Photographs, videos, testimonials, and other media appearing on the Website are used for promotional, informational, or educational purposes.

Use of identifiable athlete, patient, or provider media is subject to applicable consent, publicity, copyright, and privacy requirements.

Publication of patient information or protected health information requires any legally necessary authorization.

Users submitting media represent that they have the necessary rights and permissions for its intended use.

12. Minors

The Website may feature youth athletes and services relevant to minors.

Individuals under 18 should use interactive services and submit personal information only with appropriate parent or legal guardian involvement.

Parents and legal guardians are responsible for providing legally required permissions for their children's participation, media use, or information submissions.

13. Third-Party Websites and Services

The Website may contain links to third-party websites, payment platforms, scheduling systems, healthcare providers, and applications.

OrthoAthlete is not responsible for the independent practices, content, availability, or policies of third-party services.

Users should review applicable third-party terms and privacy policies before providing information or completing transactions.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its general content are provided on an "as available" and "as is" basis.

OrthoAthlete does not warrant uninterrupted access, error-free operation, or that all Website content will remain current or complete.

Nothing in this section limits warranties or rights that cannot lawfully be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, OrthoAthlete and its officers, employees, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Website.

For claims arising solely from Website use, OrthoAthlete's aggregate liability will not exceed the amount paid by the claimant to OrthoAthlete for the service giving rise to the claim during the preceding 12 months, or $100 if no amount was paid, except where applicable law prohibits such a limitation.

This provision does not exclude liability that cannot lawfully be excluded, including liability arising from conduct for which limitation is prohibited by law.

16. Indemnification

To the extent permitted by applicable law, business customers and other users agree to indemnify OrthoAthlete against third-party claims arising from their unlawful use of the Website, infringement of third-party rights, or materials they submit in violation of these Terms.

This provision does not require users to indemnify OrthoAthlete for OrthoAthlete's own unlawful conduct.

17. Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Disputes will be handled by courts with appropriate jurisdiction, subject to applicable law and any separately executed agreement.

18. Changes to Terms

OrthoAthlete may update these Terms to reflect changes in services, technology, business operations, or legal requirements.

Updated Terms will be posted on the Website with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before changes take effect.

19. Contact Information

For questions regarding these Terms, please send us a message on our contact page.